How can we help?
A human reads every ticket — usually the same working day. We are in Hawaii, so allow for the timezone.
Looking for how-to answers?
The knowledge base covers every feature with real screenshots of the real app — 23 articles, and most questions are answered there instantly.
Browse the knowledge baseConnecting an AI assistant?
The MCP setup guide walks through minting a token and linking Claude, Claude Desktop, Cursor or any MCP client — plus the live in-app connection.
MCP setup guideFound a bug, or want a feature?
Bug reports go straight to the people who can fix them, and feature requests go straight into planning. Tell us your platform and the app version from the Settings tab.
Open a ticket
Tell us what's going on.
Questions, bug reports, billing and licenses, feature requests — one form, one inbox, read by the people who build this.
- For a bug: the platform (macOS, Windows, iPad or browser) and the app version from the Settings tab
- For billing: the email address the seat was bought with
- For a feature request: what you were trying to do when you needed it
Seats, devices and the card are self-serve: seat assignment lives in the app under Team & Roles, and the billing portal handles the rest. See plans, seats and devices.